Shipping policy
Order processing:
Please allow 3 days to process your order. Expect an email within 5 working days to let you know your order is on the way!
Shipping costs:
| Shipping option |
Estimated delivery time |
Price |
| Domestic orders (The Netherlands) | 2-3 working days | 4.95 |
| International orders (Belgium, France, Germany and Denmark) | 5-7 working days | 12.95 |
Refunds and returns:
We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at orders@annsbyanne.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at orders@annsbyanne.com.